At Alphico Lifestyle, we strive to provide a seamless shopping experience from the moment you place your order to the time it reaches your doorstep. Please review our shipping policy to understand our shipping timelines, fees, and processes.
1. Order Processing Time
- All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
2. Shipping Options and Timeframes
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Note: Delivery times are estimates and start from the date of shipping. Delays may occur during peak seasons or due to unforeseen circumstances.
3. Shipping Charges
- We levy a flat Rs. 100 shipping charge on all orders.
Charges for express shipping are Rs. 200.
4. Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can track your order through our website or the shipping carrier’s website.
5. Lost or Delayed Packages
- If your package is delayed beyond the expected timeframe, please contact our customer support team at support@alphicolifestyle.com.
- In the rare event that your package is lost in transit, we will work with the carrier to resolve the issue promptly.
6. Address Changes and Shipping Issues
- Please ensure all shipping information is accurate at the time of purchase. If you need to make changes, contact us within 24 hours of placing the order.
- Alphico Lifestyle is not responsible for shipping issues due to incorrect addresses provided at checkout.
For any further questions or assistance, please reach out to our customer support team. Thank you for choosing Alphico Lifestyle!