At Alphico Lifestyle, we aim to provide our customers with a secure and seamless shopping experience. This Payment Policy outlines the terms and conditions regarding payment methods, processing, and security for purchases made on our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Bank Transfers: Direct bank transfers (may require additional processing time)
2. Payment Processing
- All payments are processed securely through our payment gateway provider. We do not store any credit card information on our servers.
- By placing an order, you agree to provide accurate billing information and authorize us to charge the specified payment method for the total order amount, including applicable taxes and shipping fees.
3. Order Confirmation
- Once your payment is successfully processed, you will receive an order confirmation via email. This email will include details about your order, including the items purchased, shipping address, and estimated delivery date.
- If you do not receive a confirmation email, please check your spam or junk folder or contact our customer support for assistance.
4. Payment Security
- We prioritize your privacy and security. Our website employs industry-standard encryption (SSL) to protect your personal and payment information during transmission.
- We also adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure a safe shopping environment.
5. Refunds and Cancellations
- If you wish to cancel your order, please contact our customer service team within 24 hours of placing the order for a full refund.
- Refunds for returned items will be processed back to the original payment method within 5-7 business days after we receive the returned items.
6. Currency
All prices on our website are listed in INR, and your payment will be processed in that currency. Any applicable taxes or duties will be calculated during checkout.
7. Changes to Payment Policy
We reserve the right to modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following any changes constitutes your acceptance of the new Payment Policy.
8. Contact Us
If you have any questions or concerns regarding our Payment Policy, please contact us at:
Email: customerservice.alphico@gmail.com
Phone: +91 7499252858
Thank you for shopping with Alphico Lifestyle! We appreciate your business.